— HOME PICKUP & DROP-OFF

Door-to-door
spa days,
stress-free.

Skip the carrier and the freeway. Our climate-controlled vans collect your dog, deliver them to the spa and bring them home — calm, clean and perfectly on schedule.

5,000+
Pickups completed
30 mi
Service radius
1:1
Single-pet rides
0
Stressful car rides

01 / HOW IT WORKS

Four calm steps,
from your door and back.

We designed pickup the way we'd want our own dogs treated — slow intros, predictable timing and the same handler from your door to the spa floor.

  1. 01

    Book your window

    Pick a one-hour pickup window in the app or by phone. You'll get an instant confirmation and a calendar invite.

    60-sec booking

  2. 02

    We arrive on time

    A trained ARLO handler arrives in a climate-controlled van. ID check, a calm intro and a leash hand-off at your door.

    5-min handover

  3. 03

    Spa day, supervised

    Bath, brush, full groom or daycare — whatever you booked. You receive live updates and a photo report from the floor.

    2–6 hours

  4. 04

    We bring them home

    Fresh coat, clean ears, trimmed nails. Returned to your door at the agreed window with notes from your stylist.

    Same day

02 / COVERAGE

California, neighborhood
by neighborhood.

We currently serve Greater Los Angeles, Orange County and the Bay Area — with new routes opening every quarter. Outside our standard radius? Send us your zip and we'll quote a custom route.

REQUEST A ZONE

Email pickup@arlopetspa.com with your zip and preferred days — we reply within one business day.

GREATER LOS ANGELES

  • Venice
  • Santa Monica
  • Brentwood
  • Beverly Hills
  • West Hollywood
  • Silver Lake
  • Echo Park
  • Pasadena
  • Culver City
  • Marina del Rey
  • Manhattan Beach
  • Hermosa Beach

ORANGE COUNTY

  • Newport Beach
  • Laguna Beach
  • Irvine
  • Costa Mesa
  • Huntington Beach

BAY AREA

  • San Francisco
  • Palo Alto
  • Menlo Park
  • Mountain View
  • Berkeley
  • Oakland Hills

03 / THE ARLO VAN

A spa on wheels,
engineered for calm.

Every van in our fleet is fitted to a single brief: the quietest, gentlest five-mile ride your dog has ever taken.

Climate-controlled

Cabin held between 68–72°F year-round, with HEPA filtration and a soft white-noise track.

Live GPS tracking

Watch your van move on the map and receive ETA pings ten minutes before arrival.

Single-pet rides

Your dog rides alone with their handler — no shared cages, no stranger anxiety, no chaos.

04 / SAFETY & HANDOVER

Trust, built into
every hand-off.

Every ARLO handler is background-checked, dog-first-aid certified and trained on the same calm-handling protocol developed by our lead behaviorist.

At pickup

  • Photo ID and booking match at your door
  • Leash, harness and collar check
  • Calm two-minute intro before loading
  • Photo confirmation sent to your phone

At drop-off

  • Spa report with photos and groomer notes
  • Brushed, dried and clean before loading
  • Suggested next visit and add-ons
  • Signed hand-off back to you or your trusted contact

05 / PRICING

Flat fees, no surprises.

Pickup is billed round-trip and added to any service. Recurring plan members on Gold and Work Week ride free.

LOCAL

Up to 5 miles

Round-trip pickup within five miles of the spa. Most LA westside requests fall here.

$25round-trip

STANDARD

5 – 15 miles

Greater LA, North Bay and the busiest Orange County zones — same handler both ways.

$45round-trip

EXTENDED

15 – 30 miles

Outer suburbs and custom routes. Reserve at least 48 hours in advance.

$75round-trip

Free pickup is included on every Gold and Work Week recurring plan.

SEE GOLD PLAN

06 / FAQ

Questions, answered.

— RESERVE YOUR FIRST PICKUP

We'll take it
from your door.

One booking, zero traffic — and the gentlest spa day your dog has ever had.